What is Remote Support?
Remote support means that from our office, we can take control of your computer and troubleshoot your issue. We can remain on the phone with you throughout the process or once we are finished, give you a call and let you know it's finished.
We can perform most services via a remote session. From diagnosing a software issue to performing a computer tune up. We can also provide general computer support like email or printer help or installing software for you.
How Does it Work?
First: Contact us to schedule a time you are available to be in front of your computer.
Second: We will walk you through the steps to install the remote tools we use to connect.
Third: Sit back while we go to work.